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Elena Pinger is an accomplished customer success professional with extensive experience in client relationship management and online marketing. Currently serving as a Principal Customer Success Manager and Team Lead for Strategic Accounts at HubSpot since September 2021, Elena focuses on building strategic partnerships and proactive account management. Previously, Elena worked as a Customer Success Manager DACH at AB Tasty, where the emphasis was on fostering client relationships to drive retention and growth. Additionally, Elena has held roles in online marketing, including Junior Online Marketing Manager at kloeckner.i GmbH, where campaign implementation for UK clients was a key responsibility. Early career experiences include strategic planning and creative internships at FCB Global. Elena holds a Master of Science in Marketing from Alliance Manchester Business School and a Bachelor's degree in Media Arts from Royal Holloway, University of London.