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Jelena Kosutic is an experienced communications and operations professional with a robust background in internal communications, client management, and strategic operations. Currently serving as the Internal Communications Lead at HTEC Group since March 2022, Jelena previously held positions including Internal Operations Manager at symphony.is, Executive Director of Operations at GOLIN Belgrade, and Client Service Director at Ruskin Hunt. Jelena's expertise encompasses overseeing agency operations, enhancing client relationships, and developing strategic communication initiatives for various high-profile clients. Academic credentials include a Master's degree in Marketing Management from the University of Belgrade and a Bachelor's degree from the Graduate School of Business Studies, Megatrend.