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Dinesh K Krishnan is a seasoned IT professional with extensive experience in project management and technical support. Currently serving as Delivery Manager at HTC Global Services since April 2014, Dinesh handles complex IT projects, effectively bridging the gap between business and technical teams. Previous roles include Associate Manager specializing in enterprise software development and application support, Team Lead managing a 20-member infrastructure team, and Network Operations Engineer overseeing system and network monitoring. Dinesh's prior experience at Sutherland as a Senior Technical Support Engineer involved providing enterprise support for Sage CRM software and resolving complex Windows operating system issues. Dinesh holds an MBA in Systems Management from the University of Madras and a Bachelor's degree in Computer Science from Sri Nehru Maha Vidyalaya College of Arts and Science.