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Monica Gracia is a Senior Client Services Manager at HSA Bank, a division of Webster Bank, N.A., since May 2022, with previous experience as an Account Executive at NFP and an Account Manager at American Fidelity. Monica's career began as an Inside Sales Agent at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas, where significant accomplishments included exceeding individual sales goals by 127% in 2016 and 158% in 2017. Monica also has experience as a Customer Service Representative at Uline, recognized for effectively addressing customer needs and coordinating product information. Monica holds a Bachelor of Applied Science in Mass Communication/Media Studies from the University of Oklahoma.