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Kamel Helaoui is a skilled professional in the hospitality and retail systems sector, currently serving as a Service Delivery Specialist at HRS Hospitality & Retail Systems since April 2023. Prior experience includes roles as PMS Product Manager and Hospitality Management Consultant at Optimum Solution Business Consulting from April 2016 to January 2023. Kamel has also worked at Expert métier hôtellerie smartup (3S) in 2015, focusing on hotel management software testing and analysis. Earlier career stages involved positions at MICROS Systems Inc and Micros fidelio tunisie from January 2006 to October 2015, where responsibilities included software installation, training, and ongoing support. Kamel holds degrees in Hospitality and Tourism Management from Institut Supérieur des études technologique et de gestion and ISET Sousse, attained between 2001 and 2005.