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Gilbert Luk has extensive experience in the hospitality industry, specifically in the implementation and management of Oracle Hospitality Hotel PMS and POS systems. Gilbert has held various roles such as Regional Director of Operations and Implementation at HRS, Consulting Manager at Oracle, and Implementation Manager at MICROS Systems Inc. With a background in software engineering and information technology, Gilbert has proven their expertise in managing teams, implementing projects, and ensuring customer satisfaction in the Asia Pacific region. Gilbert's experience ranges from product management to software development, showcasing their versatile skill set in the industry.