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Bryn Thomas has extensive experience in marketing and loyalty roles. From 2022, Bryn has been working at HRS Group as the Head of Marketing (Engagement & Loyalty) on an interim basis, as well as a Senior Expert in Loyalty & Marketing. Before that, from 2019 to 2022, Bryn worked at Zalando as a Senior Manager specializing in Digital Marketing and Loyalty. Prior to that, Bryn held positions at Accor, including Loyalty Executive in Australia from 2016 to 2019, and Regional Sales and Marketing Coordinator for Victoria, Tasmania, and South Australia from 2015 to 2016.

Bryn Thomas attended Swinburne University of Technology from 2009 to 2012. During this time, they pursued two bachelor's degrees: a Bachelor of Commerce with a field of study in International Business and a Bachelor of Aviation (Management) with a field of study in Piloting.