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Gunjan Shandilya has extensive experience in customer success and account management, having held the position of Senior Manager - Customer Success at HROne and previously worked as a Customer Success Manager at PeopleStrong. Gunjan's career also includes roles such as Manager and Deputy Manager of Customer Experience and Product Adoption at Naukri.com, Account Manager at SolversINC, and various positions at Snapdeal including Process Advisor and Resolution Specialist/Supervisor. Academic qualifications include a Master’s Degree in Business Administration and Management from Sikkim Manipal University and a Bachelor of Science in Botany/Plant Biology from Delhi University.