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Change is constant in the hospitality business, and for good reason. Market conditions fluctuate, neighborhoods improve and technology gives guests more power than ever. As corporate transitions and operations manager, Yelena Yershova helps HRI Lodging master the art of change, down to the smallest details. She focuses on property transitions, performance management, and operational efficiencies within this ever-growing division of HRI.

Since joining, Yelena rose quickly through the organization, from executive assistant to executive office manager to her current role, where she’s been supporting crucial strategic initiatives since 2016. Prior to HRI, she held numerous guest service, administrative, and management roles with The Ritz-Carlton Hotel Company.

A 2008 graduate of Bowling Green State University with multiple international accreditations, Yelena keeps the full slate of HRI projects focused on what matters.