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David Mart has over 28 years of extensive experience in IT and technical support roles. At Aegon, from March 2011 to December 2022, David served as a Senior Desktop Analyst, focusing on patch management for over 23,000 devices globally and resolving incident and problem tickets. Prior to that, as an Intermediate Workforce Support from 2007 to 2011, responsibilities included software deployments and desktop support for multiple sites in the US and Europe. David's earlier roles included server support at TEKsystems, system administration, network technician duties, and systems technician tasks at PMX Industries, along with experience in industrial maintenance mechanics and aircraft inspections. David holds an Associate of Applied Science in Aviation Maintenance from Indian Hills Community College.