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Charlie Barnes has extensive experience in IT support and management, currently serving as Head of Group IT Support at Howden Group Holdings since July 2018. Prior to this role, Charlie held the position of IT Support Manager at Hyperion Insurance Group from July 2018 to February 2021. Charlie's earlier career includes significant roles such as Service Desk Team Leader at HFW from 2010 to June 2018, Senior Technical Services Analyst at Irwin Mitchell from October 2004 to July 2010, and Technical Support Supervisor at Spicerhaart from July 2003 to October 2004.