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Michael Parr has extensive experience in customer service and legal services, currently serving as a Senior Legal Services Officer - Audit and Risk Assurance at Housing Plus Group since August 2018. In this role, Michael leads the audit provision for the organization, manages insurance claims, and promotes risk awareness. Michael also held positions within the same company, including Senior Customer Service Officer and Customer Service Officer, where responsibilities included team training and maintaining high service standards. Prior to Housing Plus Group, Michael worked at Staffordshire County Council as a Teaching Assistant, contributing to educational support in a Special Educational Needs school and obtaining an NVQ Level 3 in Assisting Teaching & Learning.