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Nicola Lobendhan is an experienced operations manager currently serving at Housing 21 since September 2023. Previously, Nicola held the position of Tenancy Enforcement Team Manager at The Guinness Partnership from November 2021 to September 2023. Prior roles include SCP Area Lead for West Herts at Hertfordshire County Council between January 2020 and November 2021, and Anti Social Behaviour Team Leader at Dacorum Borough Council from June 2004 to December 2019. Nicola began a career in law enforcement as an Enquiry Officer at Hertfordshire Constabulary from April 1996 to June 2000. Educationally, Nicola obtained a BTEC Level 5 professional award in advanced case management of ASB from Edgware School in 2015.