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Michael Skeates is a seasoned professional with extensive experience in business development and team leadership. Currently serving as the Business Development Team Leader at Housekeep since March 2022, Michael drives commercial job volumes and optimizes conversion rates while enhancing team performance through coaching and quality assurance. Previously, as the Sales and Retentions Team Leader at Housekeep, Michael focused on managing and training sales teams to foster business growth. From March 2014 to February 2020, Michael was the Sales and Customer Service Manager at RSVP (Media Response) Ltd, where management of large teams and client relationship engagement with senior executives were key responsibilities. Earlier experience includes a role as Sales Team Lead at Toys"R"Us, overseeing the Multimedia section. Michael holds a Bachelor of Arts in Drama and Dramatics/Theatre Arts from the University of the West of England.