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Emily Southall is an accomplished professional currently serving as a Housekeeper and Operations Executive at Housekeep since May 2021, where responsibilities include managing hiring and onboarding processes and ensuring a smooth recruitment journey for applicants. Previously, Emily held positions as a Customer Service and Operations Executive at Housekeep, delivering exceptional customer service and managing inquiries through Zendesk, and as a Barista at Costa Coffee, where expertise in coffee preparation and cash management was demonstrated. Early experience includes serving as a Shift Team Lead at Marston's PLC, providing exemplary guest service and conducting training for new staff. Emily holds a Bachelor's degree in Film from the University of Reading, completed in May 2018.