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Rachana Jagetia has a diverse work experience in the field of Quality Assurance (QA) Engineering. Rachana started their career at Verve in 2014 as a Senior QA Engineer. Rachana then moved up the ladder and became an Engineering Manager, overseeing the QA department until November 2020. In November 2020, Rachana joined Housecall Pro as a QA Engineering Manager. Rachana was later promoted to Senior Manager, QA Engineering in October 2022 and currently holds the position of Director, QA Engineering since July 2023.

Rachana Jagetia completed their Bachelor of Science degree in Chemistry, Mathematics, and Physics from Vikram University between 1998 and 2000. Rachana then pursued a Master of Computer Applications degree in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya from 2001 to 2004.