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Lidwine Dean has a strong background in technical support and customer service. Lidwine started their career in 2000 as a Customer Account Executive at Comcast Cable, where they worked for four years. Lidwine then joined Toll Brothers in 2004 as a Technical Support- Advanced Broadband, providing technical support for advanced broadband services until 2007. Lidwine then joined Hotwire Communications LLC as a Tier II Technical Support Analyst in 2007. Overall, Lidwine has over 17 years of experience in technical support and customer service roles.

Lidwine Dean attended the University of Phoenix Online in 2011 to pursue a degree in Internet Security. However, they did not complete their studies.