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Arafat Iha has a diverse work experience spanning different industries. In 2015, they worked as an Airtel North coast Sales Agent, where they processed orders, coordinated product deliveries, and provided information about products and services. From 2017 to 2019, they worked as a Housekeeping Attendant at Kenya Safari Lodges & Hotels, where they maintained lobbies, guest rooms, and halls, and ensured a safe environment for patrons. Arafat then transitioned to a Human Resource Clerk role within the same company, where they performed support duties, handled appointments, and prepared reports and logs. Currently, Arafat is working at HotelOnline as a Customer Service Executive, responsible for analyzing customer requirements, confirming reservations, and resolving inquiries for hotel services and operations.

From 2016 to 2018, Arafat Iha attended the Technical University of Mombasa. During this time, they pursued a Diploma in Human Resource Management with a focus on Business Administration and Management, General.