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Falitaa C. has a diverse work experience spanning several roles in the hospitality industry. Falitaa is currently working as the Director of Sales at Hotel X Toronto by Library Hotel Collection since September 2023. Prior to this, they held various positions at Westin Hotels & Resorts, including Director of Sales & Marketing from April 2019 to September 2023, Assistant Director of Sales Marketing from October 2015 to March 2019, Account Director, Business Travel from December 2013 to September 2015, and Business Travel Sales Manager from October 2012 to December 2013. Before joining Westin Hotels & Resorts, Falitaa worked at Starwood Hotels & Resorts Worldwide, Inc. as a Senior Sales Manager from October 2009 to October 2012 and a Sales Manager & Starwood Service Culture Trainer from October 2007 to October 2009. Falitaa also has experience as an Event Manager at Toronto Metropolitan Students' Union, where they focused on developing and executing marketing strategies to enhance student life on campus in 2005-2006.

From 2002 to 2006, Falitaa C. attended Toronto Metropolitan University, where they obtained a Bachelor of Commerce (B.Com.) degree in Hospitality & Tourism Management. In 2012, they became a Certified Yoga Teacher through Yoga Alliance. Additionally, they have obtained certifications in SmartServe and Starwood Service Culture Trainer, although the specific institutions and dates are not provided.