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Johanna Casanova possesses extensive experience in guest experience management and therapeutic spa services, currently employed at Hotel El Ganzo in Baja California Sur, Mexico, since October 2022. Concurrently, Johanna serves as a spa therapist at Nomade Spa & Beauté since April 2022. Past roles include assisting in physiotherapy and rehabilitation at Clinique Kynesium, and various positions in sales and communication, including concierge services at Sunset World Resorts and a communication officer role at SOGECLAIR AEROSPACE. Educational credentials include degrees in Physical Therapy and Spa Management from Universidad Tecnológica de Campeche and Universidad La Salle Cancún, as well as advanced communication studies from Université Paul Sabatier Toulouse III.