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Shonda Colbourne has extensive experience in the hospitality industry, particularly in front office operations. Shonda began their career in 2014 as the Director of Front Office Operations at Denihan Hospitality Group. Shonda then joined Empire Hotel Group in 2017, where they held the same role. Currently, they are working as the Director of Front Office Operations at Hotel Edison, starting in 2021.

Shonda Colbourne attended Blake Business School from 1994 to 1996. During their time there, they studied Registered Nursing, Nursing Administration, Nursing Research, and Clinical Nursing. No specific degree was mentioned.