Walter Spencer has extensive work experience in various roles and industries. Walter began their career as a Network Operations Technician at Tata Consultancy Services in 2015. Walter then worked as a Technical Support Associate at Sabre Corporation, where they provided customer service and resolved complex inquiries.
In 2017, Walter joined Alorica Philippines, Inc. as an Amazon Tech Concierge Support Agent, supporting Amazon products and adhering to established guidelines and policies. Walter also worked as a POS & Digital Sales & Marketing Manager at INDICO CORPORACION SRL, where they learned to develop digital campaigns using Google Ads.
Walter then transitioned to Traveltino as an Operations Development specialist, handling queries and reservations for travel agencies. Walter later joined Mascotas YA as a Retail Sales Manager, overseeing branding, marketing, and e-commerce strategies, as well as supply chain and order processing.
In 2020, Walter joined Directly as a Microsoft Desktop Support Specialist, troubleshooting desktop environments running Windows operating systems. Walter also served as a SynXis Property Administrator Specialist at Wyndham Hotels and Resorts, providing technical support and assisting with revenue reporting and property management systems.
In 2022, Walter worked as a Customer Success Manager at Urucall Services, supporting a cloud-based rental management solution called Futurestay. Walter also held the role of Business Development Specialist at The Croo Group, a telecom provider, where they developed and maintained relationships with other companies.
Currently, Walter is working as a Customer Success Engineer at Hosthub, the top-rated property management platform for short-term rentals in Spanish-speaking markets. Walter'sresponsibilities include translating the platform and related materials into Spanish.
Throughout their career, Walter has demonstrated strong customer service, troubleshooting, and relationship-building skills across various industries.
Walter Spencer's education history is as follows:
Walter Spencer attended Universidad Católica del Uruguay 'Dámaso Antonio Larranaga' from 1989 to 1991, where they obtained a Technician degree in International Business/Trade/Commerce.
In 2022, Walter Spencer enrolled in CodeAcademy and completed a Full Stack Engineering program in Information Technology, which lasted until 2023.
In the same year, 2023, Walter Spencer also completed the Google Cloud Digital Leader Training program at Coursera, focusing on Information Technology.
Continuing with their studies in 2023, Walter Spencer pursued a degree in Google Digital Marketing & E-commerce through Coursera, expanding their knowledge in Business, Management, Marketing, and Related Support Services.
In 2021, Walter Spencer completed the Google IT Support program at Coursera, further developing their skills in Information Technology.
Walter Spencer also obtained certification from HubSpot Academy in 2023, specifically in HubSpot Sales Representative, which focused on Selling Skills and Sales Operations.
Additionally, Walter Spencer received the Google Data Analytics Professional Certificate from Coursera in 2021, enhancing their expertise in Data Processing.
In terms of additional certifications, Walter Spencer obtained various qualifications. In 2023, they obtained certifications in Data Analysis with R Programming, Google Data Analytics Capstone: Complete a Case Study, Share Data Through the Art of Visualization, and Analyze Data to Answer Questions from Google.
Furthermore, Walter Spencer attained the Google Cloud Digital Leader certification, the Google Data Analytics Professional Certificate, and the Infrastructure and Application Modernization with Google Cloud certification in 2023.
Walter also acquired certifications in Digital Transformation with Google Cloud, Google Digital Marketing & E-commerce Specialization, Innovating with Data and Google Cloud, Make the Sale: Build, Launch, and Manage E-commerce Stores, and Satisfaction Guaranteed: Develop Customer Loyalty Online, all from Google, in 2023.
In the same year, Walter Spencer gained the HubSpot Sales Representative Professional Certificate, Inbound Sales Certification, Lead Management with HubSpot certification, Managing for Frictionless Sales Certificate, Sales Reporting with HubSpot certification, and Sales Enablement Certification from HubSpot Academy.
Lastly, in 2023, they completed the Understanding Google Cloud Security and Operations course from Google and the Sabre GDS Training | Sabre GDS Course | Sabre GDS Tutorial from Udemy.
Overall, Walter Spencer has acquired a diverse range of educational experiences and certifications, spanning fields such as International Business, Information Technology, Data Processing, Sales, Marketing, and Customer Loyalty.
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