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Zana Prator is an experienced support analyst at Hospitality Staffing Solutions since August 2018, with a background in IT as an intern at Splendful Tech Services since March 2017, focusing on desktop support and various technical services. Prior experience includes serving as a shift manager at SONIC Drive-In from August 2014 to October 2016, overseeing financial transactions and ensuring customer satisfaction. Zana holds an Associate's degree in Information Technology from Clayton State University, earned between 2015 and 2018, and a high school diploma from Jefferson County High School, completed in 2014.