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Cathie Dodd is an experienced professional currently serving as a Customer Service Representative at HospitalGiftShop.com since September 2014, where responsibilities include order management, customer support, and vendor communication. Additionally, Cathie has held the position of Creative Director at Tears of Joy Video since January 2005, specializing in video montages and editing, while also co-owning the business alongside a sibling and a friend. As the Marketing Director for Tears of Joy Video, Cathie developed various marketing materials to promote the business. Furthermore, from June 2011 to February 2013, Cathie worked part-time as a Newborn Baby Photographer for Our 365, capturing intimate moments for families in hospitals. Educational background includes studies at Saddleback College, Palomar College, and the Computer Learning Center.