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Jefferson Souza is an experienced IT professional currently serving as an Analista de TI at 9net IT Security since September 2022, where responsibilities include both on-site and remote user support, managing access within Active Directory, and server administration. Previously, Jefferson held the position of Assistente administrativo at Hospital Santa Cruz. Education includes a Tecnólogo degree in Análise e Desenvolvimento de Sistemas from Uninove - Universidade Nove de Julho, expected to be completed in July 2024, along with certifications from Ka Solution in AWS Cloud Practitioner Discovery Day and Power Platform Fundamentals (PL-900).