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Alex Akaike de Souza Carlos is a seasoned professional with extensive experience in continuous improvement and operational excellence, particularly in the healthcare and manufacturing sectors. Currently serving as a Senior Continuous Improvement Analyst at Hospital Israelita Albert Einstein, Alex leads strategic projects aimed at enhancing patient experience and operational efficiency. Previous roles include Lean Six Sigma Consultant at Ekantika Consultoria, where Alex contributed to the design of the DASA Hospitals Model, and Process Management Analyst at Bilateral Retail Solutions, focusing on Lean methodology to optimize production processes. With a comprehensive educational background in Industrial Engineering and Lean Six Sigma, Alex has consistently achieved measurable improvements in quality, efficiency, and customer satisfaction across various organizations.