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Jennifer Duncan has a diverse work experience in human resources and hospitality management. Jennifer started their career as an Assistant Manager at Fairfield Inn & Suites by Marriott in 2002 and later worked as a Guest Service Manager at Residence Inn. In this role, they were responsible for overseeing the front desk and food and beverage departments, managing a team of 25 employees, and handling guest concerns and complaints. Jennifer then transitioned to the field of human resources, working as a Human Resources Generalist at North State Environmental, Inc. Jennifer later joined EMS Management & Consultants, Inc. where they held various HR positions, including HR Generalist, Human Resources Manager, and Director of HR. Currently, Jennifer serves as the Vice President of Human Resources at Hospice of the Piedmont (North Carolina).

Jennifer Duncan obtained their Bachelor of Science in Business Administration (BSBA) with a focus in Management from the University of North Carolina at Charlotte, where they studied from 1998 to 2001. In addition to their degree, they also hold the certifications of SHRM-CP, which was obtained from SHRM in December 2015, and PHR, obtained from the HR Certification Institute - HRCI in January 2008.