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Josh Lucas is a seasoned professional with extensive experience in dispute resolution, fraud analysis, and customer service. Currently serving as a Senior Dispute Specialist Level 2 at Fiserv since October 2020, Josh previously held roles such as Solutions Sales Consultant at LinkedIn, where a focus on enhancing member experience through various support channels was key. Prior to that, a tenure as a Fraud Specialist at PayPal involved monitoring accounts for fraud and abuse, while earlier positions included Personal Banker at SAC Federal Credit Union and Media Specialist at Best Buy, showcasing a solid foundation in banking and retail. Josh holds a Bachelorā€™s degree in Communication from the University of Nebraska at Omaha, earned between 2007 and 2010.