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Charles Cooney has a diverse and extensive work experience spanning several decades. Charles started their career at Crosfield Composition Systems Inc as a Programmer Analyst, where they were responsible for communications and systems level programming. Charles later joined Toys R Us, where they held various roles including Director of Service Quality Management and Director of Network Operations. At Toys R Us, they played a key role in transitioning the IT organization to a services organization using the ITIL framework, improving the quality and consistency of service delivery. Charles also managed the operational state of the Toys R Us Network, which included over 1100 frame relay circuits and multiple buildings.

After their tenure at Toys R Us, Charles joined Times Herald as a Manager of Information Systems, where they were responsible for managing all hardware and software required for running a major newspaper. Charles initiated the Times Herald Record Internet Homepage and established operating procedures for content posting.

Charles then moved on to Eclipsys, where they served as the Director of Application Support. In this role, they were responsible for managing application support and operating systems for remote hosted client systems. This involved the full system life cycle from building and deploying to decommissioning.

Most recently, Charles worked at Horizon Blue Cross Blue Shield of New Jersey as the Director of Infrastructure and Operations. Charles has been in this role since 2014 and is responsible for overseeing infrastructure and operations for the company.

Charles Cooney attended Manhattan College from 1977 to 1981, where they earned a Bachelor of Arts (BA) degree. Additionally, they pursued further education at Manhattan College, earning a second Bachelor of Arts (BA) degree, although the specific details and duration of this degree program are unknown. Charles also attended Iona College, where they obtained a Master of Science (MS) degree. No further information about their field of study is provided.