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Nadja Saed is an experienced professional in customer success and operations, currently serving as a Senior Customer Success Manager at HoorayHR since March 2022, where the focus is on enhancing workplace culture for entrepreneurs. Nadja has a background in B2B account management, having worked as an Account Manager at Munro Tailoring and in customer support roles at Channable and Mercell. Prior experience includes providing international consultancy and support at Mercell and working as a production assistant at Kryolan Professional Make-up. Nadja holds a foundation degree in Office Management and Applied Business Languages from Friedrich-List-Schule in Berlin, completed in 2016.