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Natalie Nazem is an experienced Business Architect and Senior Business Analyst currently serving at HOOPP (Healthcare of Ontario Pension Plan) since October 2016, contributing to one of Canada's largest defined benefit pension plans. Prior to HOOPP, Natalie held several key roles at Metroland Media Group, including Senior Business System Analyst and Product Analyst, where contributions involved enhancing digital properties and developing a Customer Relationship Management system. Previous experience includes positions at CMN Global Inc., Accenture Technology Solutions, and ADP, focusing on projects spanning medical case management, financial reporting systems, and utility services. Natalie holds a Bachelor of Science degree in Computer Software Engineering from Shahid Beheshti University.