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Alan D. has extensive experience in IT services, currently serving as the Chief Service Officer at HonorBuilt since January 2017, where responsibilities include overseeing technology roll-outs and corporate IT support for restaurants and multi-location businesses. Prior to this role, Alan held multiple positions at Leapfrog Services, Inc. from February 2003 to December 2016, culminating in the Director of Monitoring & Management role after growing the Support Center team from 7 to 16 employees. Alan began the career as an IT Support Analyst, providing remote support before moving to the IBM Server Helpdesk at Career Connections, Inc. in late 2002.