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Jon Iha has a strong background in IT and technology operations. Jon started their career at American Honda Motor Company where they worked as a Senior Programmer Analyst, providing production support and developing AS/400 standards. Jon then moved on to Louis Vuitton as the Director of IT, where they managed the Information System department and oversaw 10 luxury fashion retail operations. Following that, they worked at LVMH/Eluxury as the Director of Technology and Operations. In this role, they were responsible for the development, management, and administration of technology and operations. Jon later joined Sen Plex Corp as the Director of IT, leading server consolidation projects, redesigning the company's web and intranet site, and developing server architecture and security policies. Currently, Jon Iha is the IT Director at the Honolulu Cookie Company.

Jon Iha attended the University of Hawai'i - Shidler College of Business, where they pursued a Bachelor of Business Administration (BBA) degree with a focus on Management. The duration of their studies at the university is not specified.