Angelo Azar is an experienced professional with a diverse background in the insurance and banking industries. Angelo is currently serving as the Chief Operating Officer at Honey Insurance, where they oversee internal operations, risk and compliance, and insurance product and pricing. Prior to this role, Azar held the position of Head of Operations at The Hollard Insurance Company Australia, where they managed various customer channels and operations.
Azar also has previous experience at Commonwealth Bank, where they served as the Executive Manager of General Insurance Operations. In this role, they were responsible for managing sales, customer service, claims, and customer experience teams. Angelo was also appointed as the Responsible Person for CommInsure under ASIC/APRA requirements.
Before joining Commonwealth Bank, Azar worked as the General Manager of Sales Customer Services and Commercial Management at BOC. Angelo led a team responsible for contact center sales, customer service, commercial administration, and contract management. Angelo achieved significant improvements in various performance metrics during their tenure.
Additionally, Azar has held positions at Metlife Insurance Ltd, St George Bank, and Insurance Australia Group, where they gained valuable experience in call center management, sales and performance management, and strategic initiatives.
Overall, Azar's work experience demonstrates their expertise in operations management, risk and compliance, insurance product and pricing, customer service, and sales. Angelo has a track record of driving improvements, managing large teams, and achieving business goals.
Angelo Azar has a diverse educational background. Angelo obtained a Bachelor of Technology - Optoelectronics degree from Macquarie University in 2002, focusing on Advanced Mathematics and Physics. In 2004, they pursued a Bachelor of Business degree in Finance and Financial Planning at RMIT University. Throughout their career, they continued to enhance their academic qualifications. In 2008, they completed an MBA program at Macquarie Graduate School of Management (MGSM), specializing in Strategic Management and Leadership. In 2011, they received a certification in Financial Planning and Services (RG146) from Kaplan Professional. In 2012, Angelo Azar earned a Diploma of Project Management from the Australian Institute of Management. Additionally, they became a Certified Workplace Coach in the same year, obtaining this certification from the Neuro Leadership Group in Results Coaching Systems. Moreover, in 2013, they attended the London Business School to complete an Executive Accelerated Leadership Program, focusing on Organizational Leadership. Lastly, in 2016, they participated in the CommBank Executive Leadership Accelerated Program conducted by AGSM @ UNSW Business School.
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