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Ricardo Junqueira is a seasoned professional with extensive experience in financial management and customer success within the automotive sector. Currently serving as Gerente Geral de Finanças at Honda Brasil since May 2007, Ricardo has held various key positions including Customer Success Manager, where a focus on customer satisfaction and innovative, data-driven strategies has enhanced customer experience at Honda Serviços Financeiros. Previous roles include Gerente de Planejamento de Vendas, where responsibilities encompassed sales forecasting and pricing strategies for automobile and motorcycle parts, as well as Supervisor de Operações de Campo, concentrating on dealership development and customer loyalty initiatives. Ricardo's career began as a Técnico Automobilístico and has evolved through several positions, including significant roles at Itaú Unibanco and Cesvi-Brasil. Educational credentials include multiple advanced degrees in finance, business strategy, and customer experience, enhancing leadership and operational effectiveness.