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Jim DiCenso has worked in the business industry since 1989. Jim began their career at DeMarco Business Products as an Account Executive. In 1995, they moved to US Office Products as a National Account Manager. In 2000, they became a Partner/ National Account Manager at Midwest Office. Since 2018, Jim has been with HomeWAV, where they have held the roles of Director of Strategic Accounts, Director Of Business Development, and National Account Manager. As National Account Manager, Jim was responsible for providing reliable revenue to detention facilities with comprehensive inmate video visitation solutions and hardware.

Jim DiCenso received their Bachelor's degree in Marketing from Eastern Illinois University in 1988.