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Melissa Jackson, MSHR, has a diverse work experience in various roles related to human resources and finance. Melissa started their career at Buncombe County Register Deeds as a Deputy I from July 2009 to April 2010. Melissa then joined Buncombe County Government, initially as an Accounting Specialist from April 2010 to February 2014. Melissa later worked as a Financial Analyst from February 2014 to July 2014 and then became a Payroll Supervisor from July 2014 to June 2016. Melissa transitioned to the role of Human Resources Analyst from June 2016 to July 2018. Melissa then joined Vaya Health, where they served as an HR Consultant - Benefits from July 2018 to January 2019. Melissa further advanced their career at Vaya Health, becoming a Senior Human Resources Consultant- Classification & Compensation from January 2019 to October 2020, and eventually an Assistant Human Resources Director from October 2020 to July 2021. Currently, Melissa works at HomeTrust Bank, where they hold the position of Vice President, Sr. Benefits and Payroll Analyst starting from February 2022.

Melissa Jackson, MSHR holds a Master's degree in Human Resources Management/Personnel Administration, General from Western Carolina University, where they studied from 2015 to 2018. Prior to that, they completed their Bachelor's degree in Public Relations, Advertising, and Applied Communication, also at Western Carolina University, from 2005 to 2009. In addition to their academic qualifications, Melissa Jackson has obtained a certification as a North Carolina Notary Public from the North Carolina Department of the Secretary of State. The specific month and year of obtaining this certification are not provided.