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Sarah Honeybun has gained extensive experience in customer service and complaints handling during their career. Sarah has worked in companies such as Hometree, Pure Planet, Good Energy, Dyson, and easyJet, holding various roles including Complaints Handler, Customer Service Advisor, and Cabin Crew. Sarah has a strong background in coaching and mentoring customer service teams, setting objectives, and ensuring exceptional service delivery. Currently, Sarah is focused on creating a Complaints Team at Hometree with a customer-centric approach.