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Alejandro Torres is an accomplished Senior Regional Operations Manager at HomeServe USA, overseeing contractor networks to ensure quality, customer service, and cost efficiency since December 2022. Prior to this role, Alejandro served as Regional Operations Manager, managing a substantial contractor network and implementing cost reduction strategies. Alejandro's experience at PSEG from January 2018 to December 2022 encompassed roles as Service Supervisor, Service Adjunct, and Service Specialist, focusing on gas appliance repairs, emergency responses, and HVAC installation. Additionally, Alejandro worked as Supervisor HVAC for the Paterson Board of Education from July 2015 to January 2018. Educational credentials include a High School Diploma in Electrical from Passaic County Technical Institute and a certification in Educational Facilities Management along with studies in Political Science and Government from Rutgers University - Newark.