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Rollin B. has extensive experience in commercial coaching and compliance within the service industry, currently serving as a Coach formateur commercial partenaires at HomeServe France since October 2012. Responsibilities include developing sales skills among partners, coaching client service representatives, and optimizing sales processes. Previous roles include Chargé de contrôle conformité, where Rollin B. evaluated compliance risks and assisted in the implementation of compliance policies, and Chargé de clientèle, focusing on adherence to corporate compliance policies and handling call flows. Prior to HomeServe, Rollin B. held positions as directeur technique logistique at votre logistique and Conseiller ventes at Toupargel Groupe. Academic qualifications include a Bachelor’s degree in private law from Université Lumière Lyon 2 and a professional Bachelor’s in technical sales for industrial products and services from Université Jean Monnet Saint-Etienne.