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Anne-Christelle Vogler is a highly experienced executive in operational management and customer experience, currently serving as the Directeur Général Opérationnel at HomeServe France since September 2019. With a robust background in business transformation, strategic growth, and performance optimization, Anne-Christelle leads significant initiatives in energy renovation and comfort services, managing extensive teams and overseeing financial performance. Previous roles include leadership positions at HomeServe, Kea & Partners, and Groupe APICIL, with a focus on customer relations, marketing, and strategic partnerships. Anne-Christelle holds an MBA from ESSEC Business School and has received various accolades for excellence in customer service and client experience. Additionally, Anne-Christelle actively contributes to professional organizations in customer experience.