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Nicole Hagberg is an experienced professional with a strong background in customer care and quality assurance. Currently serving as a CX Project Coordinator at VGM Education / CE Solutions since September 2024, Nicole previously held roles at HOMELINK/The VGM Group as a Software Quality Assurance Tester and Senior Patient Care Coordinator from January 2021 to September 2024. Prior to that, Nicole worked as a Patient Care Coordinator at VGM Group, Inc. and as a Customer Care Representative at CUNA Mutual Group from October 2014 to June 2020. Nicole's educational background includes studies at Northeast Iowa Community College from 2012 to 2014 and at Upper Iowa University.