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Shantel Jn Baptiste possesses a diverse background in customer service and sales, currently serving as a Client Advocate at HomeLight since June 2021. Prior experience includes an Inside Sales Agent role at Agent Launch from February 2023 to December 2023, and various customer service positions at itelbpo Smart Solutions, KM2 Solutions, and OJO Labs between 2018 and 2021. Educational qualifications include a High School Diploma in Business from V.F.C.S.S, completed in 2011.