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Dimitrios Hatzikonstadinou is an experienced professional in service delivery and operations, currently serving as the Manager at HomeEquity Bank since May 2022. Prior to this role, Dimitrios worked in various capacities at OMERS Global Investments, including IT Manager and Senior IT Analyst, from January 2019 to March 2022 and December 2017 to February 2019, respectively. With a strong background in IT, Dimitrios also held positions at Cassels Brock & Blackwell LLP as an Infrastructure Analyst, Systems Administrator, and Senior Help Desk Specialist from April 2009 to February 2017. Earlier experience includes serving as Help Desk Team Lead at the Hellenic Armed Forces and roles at McMaster Hospitality Services and DOFASCO Inc. Educational qualifications include dual Bachelor's degrees in Political Science and Government and Classical, Ancient Mediterranean and Near Eastern Studies and Archaeology from McMaster University, along with a diploma in Computer Systems Technician – Network Systems from Mohawk College.