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Laurence Merlen is an experienced professional in administrative and management roles, currently serving as Assistante de gestion at Home-Services since August 2022. Prior to this position, Laurence worked at Groupe INTERWAY as Coordinatrice desk CMA-CGM from July 2018 to August 2022, specializing in intervention planning using various ERPs and ticketing tools like Service SNOW and CIM (APSYNET). Laurence's earlier experience includes roles as Assistante administrative at INTERTEK OCA FRANCE, Assistante technique at Association Famillage, and multiple positions in management and reception in the hospitality industry starting from 2001. Laurence holds a BTS AG PME PMI degree from My Business School, earned between 2014 and 2016.