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Richa Singh has extensive experience in recruitment and customer service, with a background in market research. They have held various roles such as Team Lead Recruitment, Senior Manager Talent Acquisition, Team Leader - Customer Service, and Customer Service Manager. Richa has been instrumental in managing recruitment processes for HomeFirst and handling a team of Customer Service Officers. With a Bachelor's degree in Biotechnology from Amity University, Richa's expertise lies in interpreting data, formulating reports, and providing excellent customer service.