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Santosh Menon is an accomplished professional with extensive experience in operations excellence, supply chain management, and customer experience. Currently serving as Vice President of Operations Excellence & Customer Experience at Holisol Logistics, Santosh focuses on strengthening customer relationships and enhancing operational efficiencies through innovative strategies and technology. Previous leadership roles include CEO & Founder of SVASTY, Director of Supply Chain & Business Development at Tammy Trade, and Director of Returns at Flipkart. Santosh's educational background includes an Executive General Management Program from the Indian Institute of Management Bangalore, an Executive MBA in Supply Chain and Logistics, and various certifications in materials management and Six Sigma methodologies.