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Raquel Bango currently serves as the Director of Business Optimisation & Change at HolidayTaxis Group, having progressed through various roles including Head of Business Optimisation & Change and Senior Product Support & Optimisation Manager. Raquel has been with HolidayTaxis Group since June 2019, focusing on product quality and continuous improvement initiatives to align with strategic objectives. Prior to this, Raquel worked at HolidayTaxis.com as a Contract Coordinator and at NH Hoteles as a Receptionist, where responsibilities included managing contracts and supporting internal sales operations. Additional experience includes roles at Europcar and El Corte Ingles, involving administrative arrangements, sales targets, and customer service. Raquel holds a degree in Management of Tourism Resources, Business & Tourism from Universidad de Oviedo.