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Claire Jackson has over 25 years of work experience in various roles related to learning and development, people management, and organizational effectiveness. Claire has extensive experience in designing and implementing learning and development strategies, leadership development programs, and talent management initiatives.

Claire's most recent role was as the Group Head of Hoist Finance Academy, where they led the People Team Centre of Excellence. Prior to that, they worked as the Head of People Engagement at Hoist Finance and as the Head of Learning and Development.

Before joining Hoist Finance, Claire worked as an Organizational Effectiveness Consultant at Bupa, where they focused on leadership, engagement, and performance management.

Claire also has experience in the retail industry, having served as the Learning and Development Manager at Pets at Home, where they were responsible for the professional development of store managers and senior management teams.

Furthermore, Claire has held positions in the financial services sector, including being the Interim Training and Quality Assurance Manager at RobinsonWay and the UK Claims Training Manager at esure. In these roles, they were responsible for implementing learning and development strategies and talent management programs.

Earlier in their career, Claire worked in the utilities industry, serving as the Head of Internal Communications at Electricity North West and the Communications and Business Performance Manager at United Utilities. In these roles, they focused on internal communications, performance management, and strategic planning.

Claire's work experience also includes roles at United Utilities as a Business Performance Manager and Programme Training Manager, as well as at Vertex Data Science as a Customer Experience Project Manager and Section Manager.

Overall, Claire Jackson has a diverse background in learning and development, people management, and organizational effectiveness, with experience in various industries including finance, healthcare, retail, utilities, and data science.

Claire Jackson CMgr FCMI pursued their education at St Helens College where they obtained a degree in Business Management. During their time there, they completed a CMI Diploma (Level 5) with a focus on Management and achieved the MCMI accreditation.