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Anirban Das is a skilled professional with extensive experience in customer retention and user lifecycle management across various organizations. Currently serving as Manager of Customer Retention at Hoichoi since June 2023, Anirban previously held roles at Dunzo, including Deputy Manager and Assistant Manager in User Lifecycle Management, as well as CRM Marketer. Anirban's background includes leadership at Paytm as Team Lead, where responsibilities involved planning and executing growth initiatives. Early in the career, Anirban contributed to Zomato as Senior Associate and Associate in operations, focusing on training merchants in the Online Ordering System. Anirban's education includes a Bachelor of Technology in Electronics and Communications Engineering from Netaji Subhash Engineering College and participation in workshops related to the Internet of Things. Additionally, Anirban completed vocational training with Indian Railways in signal and telecom engineering.